{"id":63495,"date":"2026-02-04T04:21:54","date_gmt":"2026-02-04T04:21:54","guid":{"rendered":"https:\/\/site.itshrt.com\/worldnews\/microsoft-says-outage-affecting-microsoft-365-outlook-other-services-has-been-resolved\/"},"modified":"2026-02-04T04:21:54","modified_gmt":"2026-02-04T04:21:54","slug":"microsoft-says-outage-affecting-microsoft-365-outlook-other-services-has-been-resolved","status":"publish","type":"post","link":"https:\/\/site.itshrt.com\/worldnews\/microsoft-says-outage-affecting-microsoft-365-outlook-other-services-has-been-resolved\/","title":{"rendered":"Microsoft says outage affecting Microsoft 365, Outlook, other services has been resolved"},"content":{"rendered":"<p> <script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6606220950177433\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- ItShrt World News -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-6606220950177433\"\r\n     data-ad-slot=\"1882483372\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\r\n<br \/>\n<\/p>\n<div id=\"\">\n<p>Thousands of Microsoft customers reported difficulty Thursday accessing the technology company&#8217;s suite of Microsoft 365 services, including email platform Outlook, Teams and other tools. But the company <a href=\"https:\/\/x.com\/MSFT365Status\/status\/2014586340969529365\" target=\"_blank\" rel=\"nofollow noopener\">said on social media early Friday<\/a> that, &#8220;We&#8217;ve confirmed that impact has been resolved.&#8221;<\/p>\n<p>Users started reporting problems accessing Microsoft applications on Thursday afternoon, according to Downdetector, a\u00a0<a href=\"https:\/\/downdetector.com\/status\/microsoft-365\/\" target=\"_blank\" rel=\"nofollow noopener\">site<\/a>\u00a0tracking website outages. Complaints spiked at around 3 p.m. ET, when 16,000 people said they were having trouble accessing Microsoft 365.\u00a0<\/p>\n<p>Microsoft acknowledged the problem, <a href=\"https:\/\/status.cloud.microsoft\/\" target=\"_blank\" rel=\"nofollow noopener\">stating<\/a> on its website that &#8220;users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services.&#8221;<\/p>\n<p>At 4:14 p.m. ET, Microsoft posted on X that it had &#8220;restored the affected infrastructure to a healthy state.&#8221; In a later post, however, the company said it was still &#8220;rebalancing traffic across all affected infrastructure to ensure the environment enters into a balanced state.&#8221;<\/p>\n<p>As of late Thursday afternoon, some social media users were still complaining that they were unable to access Microsoft 365 tools. &#8220;We cannot even email. This is not fixed,&#8221; one person <a href=\"https:\/\/x.com\/4sanjaymathew\/status\/2014463561989333492\" target=\"_blank\" rel=\"nofollow noopener\">said<\/a> on X.<\/p>\n<p>Other users called on Microsoft to compensate customers for the outage, which they blamed for hampering their work.<\/p>\n<p>In a statement Thursday night, a Microsoft spokesperson told CBS News: &#8220;We are working to address a service functionality issue. A subset of customers may be intermittently impacted. For more information, please see updates via\u00a0<a href=\"https:\/\/x.com\/i\/status\/2014530252509151347\" target=\"_blank\" rel=\"nofollow noopener\">Microsoft 365 Status on X<\/a>.&#8221; \u00a0<\/p>\n<p>Verizon last week offered affected customers a $20 credit after\u00a0<span class=\"link\"><a href=\"https:\/\/www.cbsnews.com\/news\/verizon-credit-for-outage\/\" target=\"_blank\" data-invalid-url-rewritten-http=\"\">a major service outage<\/a><\/span>\u00a0limited subscribers&#8217; ability to use their wireless devices.<\/p>\n<p>In 2024, a botched update of CrowdStrike antivirus software caused <span class=\"link\"><a href=\"https:\/\/www.cbsnews.com\/news\/microsoft-internet-outages-reported-worldwide\/\" target=\"_blank\" data-invalid-url-rewritten-http=\"\">global outages for Microsoft 365<\/a><\/span> users. The disruptions led to thousands of flight delays and cancellations, while hospitals, banks and other businesses around the world were also affected.\u00a0<\/p>\n<section class=\"content__body--footer\">\n<p class=\"content__meta--editors\">\n      Edited by<\/p>\n<p>                                  <a href=\"https:\/\/www.cbsnews.com\/team\/alain-sherter\/\" class=\"byline__author__link\" data-invalid-url-rewritten-http=\"\">Alain  Sherter<\/a>\n                      <\/p>\n<\/section>\n<p>  <!-- data-recirc-source=\"queryly\" --><\/p>\n<aside class=\"component list recirculation component--type-recirculation \">\n<p><h3 class=\"component__title\">More from CBS News<\/h3>\n<\/p>\n<div class=\"component__item-recirc-block\">\n<p><h3 class=\"component__title\">Go deeper with The Free Press<\/h3>\n<\/p><\/div>\n<\/aside>\n<section class=\"content__body--footer\">\n      <!-- tags --><\/p>\n<section class=\"content__tags\">\n<p class=\"content__tags__label\">In:<\/p>\n<\/section>\n<\/section><\/div>\n<p><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6606220950177433\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- ItShrt World News -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-6606220950177433\"\r\n     data-ad-slot=\"1882483372\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\r\n<br \/>\n<br \/><a href=\"https:\/\/www.cbsnews.com\/news\/microsoft-365-outage-outlook\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thousands of Microsoft customers reported difficulty Thursday accessing the technology company&#8217;s suite of Microsoft 365 services, including email platform Outlook,<\/p>\n","protected":false},"author":1,"featured_media":63496,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39],"tags":[3365,353],"class_list":["post-63495","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-microsoft","tag-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Microsoft says outage affecting Microsoft 365, Outlook, other services has been resolved - World News<\/title>\n<meta name=\"description\" content=\"Microsoft services were down for thousands of users, according to tracking service Downdetector.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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