{"id":55838,"date":"2025-11-11T19:18:45","date_gmt":"2025-11-11T19:18:45","guid":{"rendered":"https:\/\/site.itshrt.com\/worldnews\/airbnb-rival-sonder-abruptly-shuts-down-orders-guests-to-leave-our-laptops-were-in-plastic-bags\/"},"modified":"2025-11-11T19:18:45","modified_gmt":"2025-11-11T19:18:45","slug":"airbnb-rival-sonder-abruptly-shuts-down-orders-guests-to-leave-our-laptops-were-in-plastic-bags","status":"publish","type":"post","link":"https:\/\/site.itshrt.com\/worldnews\/airbnb-rival-sonder-abruptly-shuts-down-orders-guests-to-leave-our-laptops-were-in-plastic-bags\/","title":{"rendered":"Airbnb rival Sonder abruptly shuts down, orders guests to leave: &#8220;Our laptops were in plastic bags&#8221;"},"content":{"rendered":"<p> <script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6606220950177433\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- ItShrt World News -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-6606220950177433\"\r\n     data-ad-slot=\"1882483372\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\r\n<br \/>\n<\/p>\n<div id=\"\">\n<p>Sonder, a short-term rental company and former Airbnb rival, abruptly went out of business after Marriott <a href=\"https:\/\/news.marriott.com\/news\/2025\/11\/09\/marriott-international-provides-financial-outlook-update-following-termination-of-agreement-with-sonder\" target=\"_blank\" rel=\"nofollow noopener\">ended<\/a> its licensing deal on Nov. 9 \u2014 leaving guests scrambling as they were told to vacate their rooms immediately, according to accounts shared with CBS News and on\u00a0<a href=\"https:\/\/www.reddit.com\/r\/marriott\/\" target=\"_blank\" rel=\"nofollow noopener\">social media<\/a>.<\/p>\n<p>Paul Strack, 63, visiting Boston from Little Rock, Arkansas, told CBS News he received an email from Marriott on Sunday about his Sonder stay, but he initially mistook it for a scam. The email said that Marriott&#8217;s agreement with Sonder had ended, and that &#8220;we are unable to continue your reservation beyond today.&#8221;<\/p>\n<p>&#8220;[W]e are kindly requesting that you check out of the property as soon as you are able,&#8221; the email read, according to a copy obtained by CBS News.\u00a0<\/p>\n<p>Because he had mistaken it for spam, he ignored it. But on Monday, after exploring Boston and returning to the family&#8217;s accommodation at the end of the day, Strack found his room&#8217;s door wide open and his family&#8217;s belongings packed up and left in a hallway.<\/p>\n<p>&#8220;Even our dirty clothes and toiletries were packed up, and our laptops were in plastic bags,&#8221; he told CBS News.<\/p>\n<p>Sonder on Monday <a href=\"https:\/\/investors.sonder.com\/news-releases\/news-release-details\/sonder-holdings-inc-complete-immediate-wind-down-operations\" target=\"_blank\" rel=\"nofollow noopener\">said<\/a>\u00a0it would wind down operations immediately, and that it expects to file for Chapter 7 bankruptcy to liquidate its U.S. assets. The company describes itself as a global operator of &#8220;premium, design-forward apartments and intimate boutique hotels serving the modern traveler&#8221; that has faced financial challenges related to its agreement with Marriott, which the hotel chain terminated on Sunday.\u00a0<\/p>\n<p>&#8220;We are devastated to reach a point where a liquidation is the only viable path forward,&#8221; Janice Sears, interim chief executive officer of Sonder said in a statement Monday. &#8220;Unfortunately, our integration with Marriott International was substantially delayed due to unexpected challenges in aligning our technology frameworks, resulting in significant, unanticipated integration costs, as well as a sharp decline in revenue arising from Sonder&#8217;s participation in Marriott&#8217;s Bonvoy reservation system.&#8221;<\/p>\n<p>&#8220;We explored all viable alternatives to avoid this outcome, but we are left with no choice other than to proceed with an immediate wind-down of our operations and liquidation of our assets,&#8221; she added.\u00a0<\/p>\n<p>Strack, who said he&#8217;d booked Sonder residences in the past, and until recently had enjoyed the experiences, was frustrated by his subsequent interactions with Marriott personnel, which he called &#8220;not helpful.&#8221;<\/p>\n<p>Marriott did not immediately respond to CBS News&#8217; request for comment on its communications with Sonder guests after ending the partnership.<\/p>\n<p>Marriott recommended he stay at a nearby property for the remainder of the family&#8217;s stay, according to Strack, which he estimated would have cost around $700 a night.\u00a0<\/p>\n<p>Ultimately, the family spent their final night in Boston in the room that they had been kicked out of.\u00a0<\/p>\n<p>&#8220;We got back to our room and we stayed in it last night, even though technically we probably were not supposed to,&#8221; he said.<\/p>\n<section class=\"content__body--footer\">\n<p class=\"content__meta--editors\">\n      Edited by<\/p>\n<p>                                  <a href=\"https:\/\/www.cbsnews.com\/team\/aimee-picchi\/\" class=\"byline__author__link\" data-invalid-url-rewritten-http=\"\">Aimee  Picchi<\/a>\n                      <\/p>\n<\/section>\n<p>  <!-- data-recirc-source=\"queryly\" --><\/p>\n<aside class=\"component list recirculation component--type-recirculation \">\n<p><h3 class=\"component__title\">More from CBS News<\/h3>\n<\/p>\n<\/aside>\n<section class=\"content__body--footer\">\n      <!-- tags --><\/p>\n<section class=\"content__tags\">\n<\/section>\n<\/section><\/div>\n<p><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6606220950177433\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- ItShrt World News -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-6606220950177433\"\r\n     data-ad-slot=\"1882483372\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\r\n<br \/>\n<br \/><a href=\"https:\/\/www.cbsnews.com\/news\/sonder-marriott-bonvoy-partnership-guests-24-hours-vacate-rooms\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sonder, a short-term rental company and former Airbnb rival, abruptly went out of business after Marriott ended its licensing deal<\/p>\n","protected":false},"author":1,"featured_media":55839,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[8415],"class_list":["post-55838","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-money-watch","tag-marriott"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Airbnb rival Sonder abruptly shuts down, orders 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