{"id":22267,"date":"2025-04-30T20:49:12","date_gmt":"2025-04-30T20:49:12","guid":{"rendered":"https:\/\/site.itshrt.com\/worldnews\/thousands-of-publishers-clearing-house-customers-set-to-get-refund-over-misleading-emails-ftc-says\/"},"modified":"2025-04-30T20:49:12","modified_gmt":"2025-04-30T20:49:12","slug":"thousands-of-publishers-clearing-house-customers-set-to-get-refund-over-misleading-emails-ftc-says","status":"publish","type":"post","link":"https:\/\/site.itshrt.com\/worldnews\/thousands-of-publishers-clearing-house-customers-set-to-get-refund-over-misleading-emails-ftc-says\/","title":{"rendered":"Thousands of Publishers Clearing House customers set to get refund over misleading emails, FTC says"},"content":{"rendered":"<p> <script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6606220950177433\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- ItShrt World News -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-6606220950177433\"\r\n     data-ad-slot=\"1882483372\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\r\n<br \/>\n<\/p>\n<div id=\"article-0\">\n<section class=\"content__body\">\n<p>Publishers Clearing House is known for giving money away in sweepstakes and other contests. Now it&#8217;s offering a different kind of payout \u2014 a refund for customers who may have been deceived by the direct marketing company.<\/p>\n<p>The Federal Trade Commission said Wednesday that the agency has mailed checks totaling <span class=\"link\"><a href=\"https:\/\/www.cbsnews.com\/news\/publishers-clearing-house-settlement-sweepstakes-deceptive-practices-new-york\/\" target=\"_blank\" data-invalid-url-rewritten-http=\"\">over $18 million<\/a><\/span> to nearly 282,000 PCH consumers who the FTC says were misled by the Jericho, New York, company&#8217;s &#8220;deceptive and unfair&#8221; practices.<\/p>\n<p>Specifically, regulators alleged in a 2023\u00a0<a href=\"https:\/\/www.ftc.gov\/legal-library\/browse\/cases-proceedings\/182-3145-publishers-clearing-house-llc-pch-ftc-v#:~:text=The%20FTC%20also%20charges%20that,parties%20prior%20to%20January%202019.\" target=\"_blank\" rel=\"nofollow noopener\">lawsuit<\/a>\u00a0that PCH used &#8220;<span class=\"link\"><a href=\"https:\/\/www.cbsnews.com\/news\/manipulative-advertising-technology-dark-patterns\/\" target=\"_blank\" data-invalid-url-rewritten-http=\"\">dark patterns<\/a><\/span>&#8221; to trick customers into thinking they had to make a purchase to enter the sweepstakes, or increase their odds of winning. The FTC also said PCH sent emails to people with deceptive subject lines suggesting they were related to official government documents, like tax forms.<\/p>\n<p>Christopher Irvin, vice president of consumer and legal affairs at PCH, noted in a statement to CBS MoneyWatch that, while refund checks are going out now, the FTC&#8217;s complaint and settlement are from two years ago.<\/p>\n<p>&#8220;While we disagreed with the FTC&#8217;s assertions at the time, we were glad to have resolved the matter and move forward continuing to do what we do best \u2014 provide consumers fun entertainment and games powered by our famous chance to win,&#8221; he said.<\/p>\n<p>In a 2023 consumer <a href=\"https:\/\/consumer.ftc.gov\/consumer-alerts\/2023\/06\/publishers-clearing-house-deceived-consumers-about-their-sweepstakes-contests-ftc-says\" target=\"_blank\" rel=\"nofollow noopener\">alert<\/a> after the lawsuit was announced, the FTC reminded Americans that it is illegal for a company to tell people they are required to pay to enter a sweepstakes contest.\u00a0<\/p>\n<p>Only PCH customers who clicked on one of the allegedly misleading emails and ordered a product are eligible for a refund, the FTC said. Anyone with questions about the refund can visit\u00a0<a href=\"https:\/\/consumer.ftc.gov\/pch\" target=\"_blank\" rel=\"nofollow noopener\">ftc.gov\/PCH<\/a>\u00a0or call the refund administrator at 1-888-516-0774.<\/p>\n<p>    <!-- data-recirc-source=\"queryly\" --><\/p>\n<aside class=\"component list recirculation component--type-recirculation \">\n        <\/aside>\n<p>    <!-- tags --><\/p>\n<div class=\"content-author\">\n      <a href=\"https:\/\/www.cbsnews.com\/team\/mary-cunningham\/\" class=\"content-author__name\" data-invalid-url-rewritten-http=\"\">Mary  Cunningham<\/a><\/p>\n<div class=\"content-author__bio\">\n<div class=\"content-author__full-information\">\n<p class=\"content-author__text\">Mary Cunningham is a reporter for CBS MoneyWatch. Before joining the business and finance vertical, she worked at &#8220;60 Minutes,&#8221; CBSNews.com and CBS News 24\/7 as part of the CBS News Associate Program.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section><\/div>\n<p><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6606220950177433\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- ItShrt World News -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-6606220950177433\"\r\n     data-ad-slot=\"1882483372\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\r\n<br \/>\n<br \/><a href=\"https:\/\/www.cbsnews.com\/news\/publishers-clearing-house-refund-ftc\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Publishers Clearing House is known for giving money away in sweepstakes and other contests. Now it&#8217;s offering a different kind<\/p>\n","protected":false},"author":1,"featured_media":22268,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[3071,2402],"class_list":["post-22267","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-us","tag-federal-trade-commission","tag-fraud"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Thousands of Publishers Clearing House customers set to get refund over misleading emails, FTC says - World News<\/title>\n<meta name=\"description\" content=\"Publishers Clearing House will pay $18.5 million to nearly 282,000 customers who regulators say were deceived by the sweepstakes company.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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